Shipping & Policies
* We ship standard first class USPS shipping. Wreaths ship via UPS.
* If paying with E-Checks via Paypal, your item/s will be shipped 2-3 business days after E-Check has been cleared by Paypal.
* All packages are through USPS - International First Class delivery. There is NOT always a tracking number with this delivery method. An e-mail will be sent to you once your order has been shipped so you know your package is on it's way.
* Wreaths are only shipped within the USA at this time.
* International customers are responsible for their own fees or taxes imposed by their country.
**Imagine Out Loud is not responsible for lost, late or damaged items UNLESS you ask for and purchase shipping insurance BEFORE purchase.
*We will not be responsible for your order once it has been handed over to the postal services.
REFUNDS & EXCHANGES
*If you receive your item(s) and you are not happy with it contact us within two days of receiving your item(s) to arrange for a return. Return shipping is the responsibility of the customer and the item(s) must be returned in the same condition as received and within 14 days. Buyer will be refunded the cost of the item(s),less original shipping cost.
*If item arrives damaged, contact us within two days of receiving it and send photos of the packaging/damaged item and a replacement will be sent.
*All items in our shop can be purchased as shown. If you need something custom or would like to make changes to any item contact us so that we may arrange a custom order.
*ALL CUSTOM ORDERS AND INTERNATIONAL SALES ARE FINAL
Original Designs and photos © Debra Lea